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All Systems Operational

About This Site

The current status of the Symantec VIP service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support. For further information on Symantec VIP Technical resources visit Symantec VIP Self Help.

Visit our knowledge base for more information on Symantec VIP components to determine which ones you use.

Authenticator Provisioning Service Operational
Authentication and Management Services Operational
Authenticator Validation and Management APIs Operational
User Validation and Management APIs Operational
User Authentication Javascript Service Operational
User Authentication SAML Service Operational
Portals & Reporting Services Operational
VIP Manager ? Operational
Reporting API Operational
VIP Self Service Portal Operational
My VIP Operational
Out of Band Services Operational
SMS Delivery Operational
Voice Delivery Operational
Mobile Push Delivery Operational
VIP Retail Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2019

No incidents reported today.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019
Completed - The scheduled maintenance has been completed.
Aug 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 20:00 UTC
Scheduled - Symantec is performing a planned update of the following components:

  • Authenticator Provisioning Service
  • Authenticator Validation and Management APIs
  • User Validation and Management APIs
  • User Authentication JavaScript Service
  • VIP Manager
  • User Authentication SAML Service

    There is no expected downtime and end users should not experience changes when using VIP. For information on these changes, see the VIP Release notes at https://help.symantec.com/home/VIPRelNotes.

    Schedule
  • Start: August 8, 2019 20:00 UTC
  • End: August 9, 2019 04:00 UTC
    Aug 7, 19:11 UTC
  • Aug 7, 2019

    No incidents reported.

    Aug 6, 2019

    No incidents reported.

    Aug 5, 2019

    No incidents reported.